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FAQ

Application

Insurance

Health examination

Accommodations

Pick-up services, arrivals and departures

Filling out personal information

Bank accounts

Scholarships

Facilities around school

Tuition and payment procedures

Course enrollment and lectures

Visa information


Application

Q1

I would like to apply for the student exchange program at NCKU for one year, but my home school does not have a bilateral agreement with NCKU concerning such programs. What documents are required from me? Whom should I contact regarding my questions? 

A1

You can apply for the student exchange program as a "fee-paying exchange student" for one semester or for one year, since your home school does not have a bilateral agreement with NCKU. For the required documents please refer to the relevant website of the Office of International Affairs (OIA).

Q2

Two recommendation letters & bank statement   are these documents really necessary? I have never seen these requirements at other universities.

A2

The documents may be provided by any faulty member from whom you have taken a class and who is acquainted with you.

The bank statement can be issued by your bank.

Q3

What about one of the application documents, specifically the bank statement? May I use a bank statement in other currencies?

A3

Please provide a bank statement showing your name and showing that there are sufficient funds in your bank account to cover your expenses for the duration of your student exchange period. The currency can by that of your country.

Q4

Will the login ID and password to the application webpage be given directly to the student?

A4

Students just need to click "register" on the login-in menu to set their own IDs (email account) and passwords on the home web page of the student exchange portal.

Q5

Are there any samples of the recommendation letter and autobiography?

A5

Professors up to write the recommendation letter in their own style. The format is up to you and the professors. Please the make the sure letter of the name and title of your referrer in print, in addition to his/her signature and date You may Use  your autobiography to introduce yourself, including information about your personal background, personality, schools, extra activities, or learning path.

Q6

When can I know the results of my application?

A6

The results will be published in December for the Spring Semester and in June for the Fall Semester.

Q7

The language of instruction for this NCKU student exchange program is in Chinese. So this program is only appropriate for Chinese-speaking students, correct?

A7

NCKU is able to accommodate students from English-speaking countries. We offer a selective list of departments offering courses in English.
Also, there are 7 programs taught entirely in English. They are
(1)  International Master Program on Natural Hazards Mitigation and Management
(2)  International Bachelor Degree Program on Energy (IBDP-E)
(3)  The International Curriculum for Advanced Materials Program (iCAMP)
(4)  International Master Program of Civil Engineering and Management
(5)  Institute of Creative Industries Design (ICID) Master's Program
(6)  Institute of International Management (IIMBA) Master's Program

Q8

I have encountered a problem while attempting to register using the NCKU webpage for incoming exchange students. When I clicked on the register button for a new user, I encountered a page that stated my request has been denied. Please advise me whether I need to get Login information from the International Relations Division (IRD) or whether I should wait until the problem is fixed.

A8

The incoming exchange portal may not have been ready to receive applications. This portal opens in September for spring entrance and in February for fall entrance.

Q9

I have noticed that recommendations must be sent in through sealed envelope. Does this mean I have to mail the physical copy of the recommendation letter to NCKU?

A9

No, hardcopy mailing of your letters is not required. However, if your referrers give you their letters of recommendation in sealed envelopes and are not comfortable with you opening these envelopes, you may mail the original copies to us. For such case, you may u pload a statement explaining this situation in place of the recommendation letters to complete the online application.

Q10

I have prepared my application to my NCKU and I have some questions. I have never obtained my English skills certificate from a TOEFEL-Test or similar approved language tests. However, I have received certificates from my elementary school, which confirm my Language Skills and Participation in AN American ELEMENTARY My School. an in Addition, May Also use the I My My University Entrance Diploma in the Application, Which Confirms My English Competency?

A10

For your English language proficiency certificate, you may provide your university entrance diploma or possibly any certificate of Common European Framework of Reference for Languages ​​(CEFR). Please note that although most NCKU student exchange programs do not require such certificates, there are a Few programs that do.

Q11

Is there a minimum GPA requirement for me to have in order to apply for NCKU as a fee-paying exchange student?

A11

There is no minimum GPA requirement set by the Student Exchange Program. However, some departments require applicants to have a minimum GPA of 3.0 on a 4.0 scale.

Q12

What should my study plan include?

A12

Your study plan can include a list of courses that you plan to take during the exchange period. Also, a statement about why you have decided to study abroad at NCKU as an exchange sudent will help the reviewers to determine whether NCKU is a good match for You in terms of your academic path.

Q13

May I use an electronic statement from the bank for my application? 

A13

You may use your electronic statement if it includes the following information:

  •   Your name and account/bank information (name and address)

  •   Up to date savings account balance

Q14

Is it possible for me to change my choice of department?

A14

This option is not available after you submit your application.

Q15

Which department and/or courses should I choose? Will I be assigned a professor as my supervisor automatically or should I also register for a supervisor on the system?

A15

You may apply for the department that is similar to your own major. You may also contact the faculty members of your area of ​​study and find a faculty members who is willing to be your adviser by email. 

Q16

I am trying to upload documents, Enrollment Certificate and Passport Photo, for my application but I keep getting the message: Fail  This file type has reached the # of files allowed.  

How can I solve this?

A16

The this error the Message IS being encountered  Because the each Field, android.permission only One uploaded File. By You May as Combine your Documents INTO One PDF File and the then the Upload the this One Combined File for that Field,. The For your Passport Photo, Please use at The Photo that WAS Used to the make your In addition, to update any file, you will  need to the delete the file already in your application and then upload the new one.

Insurance

Q1

Do I have to get the insurance in Singapore (my home country), or can I get it after I reach NCKU?

A1

We suggest that all exchange students purchase their travel insurance, which covers medical emergencies and accidents, in their home countries before departing for Taiwan, to have full coverage during your entire student exchange period in Taiwan. If you do not purchase such insurance in your home Country, you will need to purchase this insurance during registration for the remaining period of your stay here.

Health Examination

Q1

Can I take the health examination after I go to Cheng Kung University? My buddy has already registered for me without the health examination form. Is there any problem? 

A1

You can take the health examination after you arrived here. You may check with OIA on the registration day about the discounted health-check schedule available.

Q2

Do I need to take the health examination again if I finish the health examination form?

A2

No, you don't need to do that again , you may submit the health examination form when you register.

Q3

How much is the health examination for the exchanged student in Chen Kung Hospital?

A3

There is a discounted period in the beginning of a semester. OIA will inform you about the fees and schedule once available.

Accommodations

Q1

Hi, may I know the operating hours for hostel check-in office? I think I'll only reach KHH airport at night.

A1

It's 09:00-17:00 (one hour of lunch break). After hour check-in is available; only that you will get to move in first and finish the paperwork the day after during the regular office hours. There will always be One staff on duty in the check-in office, 24 hours/day. You may also consult your buddy for details.

Q2

How are the rooms paired as I understand it's a 2 pax room? Are the fees for campus accommodation paid when I checked in?

A2

Roommates are assigned by the Division of Housing Service. Notes you leave about your roommate in NCKU incoming portal will be forwarded to the Division of Housing Service and they will see if they can accommodate your request.

Q3

Can I actually reject the on-campus application I have applied for?

A3

You may cancel your on-campus accommodation. However, please pay attention to the schedule of the Division of Housing Service about the deadlines to avoid any penalties.

Q4

 Is there any way that we could check in to dormitories early? and when can we know the result for our dormitories application? My friends and I are a total of 3 persons.

A4

Early check-in is available. Please refer to the schedule of of the Division of Housing Service. As long as you finish the online housing contract, your dormitory space is secured.

Q5

 I would like to live in Prince Hall during the semester. How do I apply for this housing?

A5

To apply for housing at Prince Hall, please contact Ms. Wang at  0906014@exchange.prince.com.tw

Your NCKU student ID will be required as part of the application process.

Pick-up services, arrivals and departures

Q1

Is there a pick-up service in Taipei, or do I need to arrive at Tainan by myself?   

A1

You may order pick-up services for TPE or KHH airport according to your own flight schedule. Contact information for these services can be emailed to you if you contact OIA. 

Filling out personal information

Q1

Unfortunately, I am having problems with the NCKU online student information website, specifically, I could not log in as the website keeps stating that my login attempts have failed. Is there any other way to solve this problem?

A1

Please enter your NCKU ID number for both fields, ie S tudent ID number &  National ID number (or passport number) on the log-in page.

Q2

Unfortunately, I still cannot fill in all the required columns, specifically my address, phone number and emergency contact in Taiwan.  Shall I finish providing this information after my arrival at NCKU?

A2

Yes, you may update your personal information after you arrive at NCKU. The system does not allow any updates. The errors currently in your account will not be a  problem. Please just remember to make the corrections later. Please  mark the errors on the printout In red and write down the correct information that needs to be updated during registration at our university.

Q3

I have filled out the personal data registration and I hope that I have done it correctly. But when I click on the basic data printout button, there is only a blank page, so I can't print it out. Is this a problem?

A3

1. Before you download the PDF from the system, open the Adobe Reader on your computer and have it ready. Then, open the downloaded PDF and see if the page is printable.

2. Update the Adobe Reader version on your computer, then follow step 1 above.

3. Try on a different computer.

Q4

From  the information that I have received, I have an NCKU email, but I do not know what my email address is and where to log in. May I know how to check for it? 

A4

You can log in through the Cheng-Kung Portal at  https://i.ncku.edu.tw/en/home-list.

Bank account

Q1

Is it possible for an exchange student with a visitor visa to open a bank account in Tainan?

A1

It is doable.  You will need to apply for a Uniform ID NO.  after you enter Taiwan.

Information and the required form can be found here:  https://www.immigration.gov.tw/ct.asp?xItem=1089521&ctNode=30066&mp=1

Office in charge:  Local Tainan office of the National Immigration Agency

Tainan City First Service Center:

     1. Agency address: No. 370 , Section 2, Fuqian Road, West Central District, Tainan City 700, Taiwan (ROC)

     2.Telephone: 06-2937641; 06-2936210; 06-2936472; 06-2938785

     3. Map (please click to download )

     4. Take the No. 6 or No. 14 Tainan City bus, get off at the Social Education Center, and then go to the Immigration Department.

With that number, you may open a bank account in Taiwan.  The Campus Post Office is recommended due to its convenient campus location.

Scholarships

Q1

Are there any scholarships for exchange students?

A1

Please be advised there are no financial aids available to incoming exchange students.

Facilities around school

Q1

I would like to know whether I can rent a bicycle from the school right after I have settled down at my dormitory?

A1

At the beginning of each semester, an event is held during which you can repossess a used bike for free, if you are registered as a student at NCKU. The venue is the area next to the K-3 Dormitory. The exact time period of this event varies from semester to semester.  Please ask your buddy for help concerning the exact time and place. 

In addition, there are some bicycle repair shops on campus, and they have both new and used bicycles for sale. Please consult with your buddy for help concerning the locations of these shops. Or you may check with your receiving department about these facilities.

Tuition and payment

Q1

Regarding the payment of tuition fees, is it possible to pay with a bank draft? 

A1

I am afraid that there is no other way to make payments at NCKU other than in cash (NT dollars). We apologize for this inconvenience.

Q2

There is NO scholarship/bursary or free accommodations for students, but the tuition is waived due to partnerships with NCKU, correct?

A2

Yes, the NCKU tuition is waived for incoming exchange students under bilateral agreements with our partner universities.

Q3

I would like to ask whether we can pay the school payment and all the usual things earlier because I will be coming down before the semester starts?

A3

You may print your payment stub before the semester begins from  http://ird.oia.ncku.edu.tw/ezfiles/382/1382/img/2279/153200723.docx With this payment stub, you may make the payment at  ( 1) Any branch of the Bank of Taiwan  (2) Any branch of the Post Office. However, the dormitory fee payment sheet will be issued to you when you check in. All payments have to be made in NTD cash.  

Course enrollment and lectures

Q1

I have been admitted to the Department of Business Administration, and would like to know whether I can take modules from the Institute of Creative Industries Design as most of my elective modules. Is there any minimum number of modules that I have to take from the Department Of Business Administration before I can take other faculty modules?  As most of the modules that I am intending to take at NCKU is in the Institute of International Business and the Institute of Creative Industries Design, can I appeal to these institutes instead?

A1

You have been accepted by the Department of Business Administration. Like all NCKU students, you are allowed to take modules from other departments or institutes, not limited to the ones of your receiving department. There is no minimum number of modules required by the Department of Business Administration (subject to change). There is also no appeal period. All applications have been processed and there is no way to change your receiving department at this point in time.

Q2

I would like to ask about the registration procedure for A9 courses. If I would like to add an A9 course, should I go to the department office to obtain an add-form and get a signature from the instructor, or sign up online during next week?

A2

The add-form is used only for courses that you not able to be enrolled in through the regular online enrollment procedure. So, for A9 courses, you will have to add them in Stage 3 like every NCKU student. After Stage 3, your add-forms will be processed by your department based on the NCKU calendar.

Q3

I am to unsure how to secure modules at NCKU. Do I need to bid for modules? I'm not sure how the selection of modules work, so I am hoping you can help me on this matter. Your help will be greatly appreciated.

A3

All course enrollments are done online. Please start as early as Stage 1 based on the registrar's schedule. If you have any questions about using the course enrollment system, you may also seek assistance from your NCKU buddy because they have experience a using this system.

Q4

I thought there was a Chinese course of 2 or 3 hours a week, correct? Or is this course the only Chinese course that will be offered?

A4

There are two types of Chinese language classes available.

1. Free Chinese language class, 3 hours/week, non-credit.

2. The regular Chinese language course, with tuition fees, offered by the Chinese Language Center of NCKU. Please click the following link to review the program information http://kclc.ncku.edu.tw/langcenter/e2-2a.php

Q5

Since I will still be an undergraduate student, I was wondering whether I can participate in graduate courses taught in English. My Chinese is still very poor, therefore, I would find it very difficult participating in courses taught in Chinese.

A5

You will be able to enroll yourself in other departments or graduate programs, if the courses are available and the instructors agree with your proposal during your enrollment period.

Q6

After the 1st stage of course selection, if a course (eg course of general education) is shown to be "full," does it mean that there is no chance to enroll in it? Or will there be additional spaces up for grabs (for that particular course) in each and every stage of the course selection process?

A6

For any course that is fully booked, places MAY be released later due to students' updating their course selections during different stages. So, please check frequently for courses of your choice. You may consult the office of your own department for assistance in taking courses fully booked during the first week of the semester. For general education courses, if you do not obtain a desired course in any of the scheduled periods, the center of General Education will do their best to add one general education course of your choice for you.

Q7

If courses are already full during the 1st stage of enrollment, will vacancies open up during the 2nd stage? I might need to readjust my timetable because some of the courses that I'm intending to take are already full.

A7

During the 2nd stage, some vacancies MAY be released as a result of other students' course adjustments.

Q8

When can I add courses of other departments or of other levels?

A8

During the 2nd stage.

Q9

What courses are actually offered in the coming fall semester?

A9

Courses you may find here

http://140.116.165.74/qry/index.php?lang=en

Please note that Semester 107-1 means the Fall Semester of AY 2018-19; 107-2 means the Spring Semester of AY 2018-19.

Q10

I am an International Master of Business Administration (IMBA) student. Do I need to add courses in the first stage?

A10

IMBA's course enrollment will not start until the 2nd stage.

Q11

May I know what is the Total Number of Contact Hours for a 3-credit course? 

A11

Total number of contact hours for a 3-credit course here is 54 hours. This number is calculated by multiplying 3 hours per week with 18 weeks in a semester.

Q12

I could not add modules that I accidentally dropped. Why is this so? 

A12

"Group courses" are default course in your account based on your year in a program. This function bypasses the prerequisite requirements of the "group courses." But, once these courses have been cancelled, they are gone. For such courses, please seek assistance from your department office during the first week of the semester.

Q13

Are there any minimum number of credits required for exchange students? In addition, being an exchange student, what is the maximum number courses that I am allowed to take? 

A13

Your receiving department, the Department of Chinese Literature, requires their exchange students to take at least one course from their department each semester. An undergraduate course is usually of 3 credits at NCKU. In addition, credit requirements vary by receiving department. The maximum allowable number of credits for all NCKU undergraduate students is 25 credits per semester.

Q14

Recently, I logged into the course enrollment system and I noticed that there are a few courses already in my class schedule. Does this mean that these courses are already registered for me? May I know what are the 1st and 2nd stages of online course enrollment? Do these stages mean that if I cannot get a course that I want in the 1st stage, then I can apply for this course again during the 2nd stage? Should I plan my class schedule beforehand to check whether the timetable of the courses that I intend to take will clash?

A14

1. Those courses are the default courses for all students of that academic year of a given program. You may drop any course that you do not want to take, starting from the 1st stage of the online course enrollment.

2. During the 1st stage, you are allowed to select courses for your academic year within your receiving department ONLY. For courses offered for other academic years and from other departments (including graduate courses), you may begin these selections starting from the 2nd stage.

3. You should check the course catalogue ( http://course-query.acad.ncku.edu.tw/qry/index.php?lang=en ) in advance and plan a timetable ahead of time. You can then carry out your course selection based on your timetable during the course selection stages. Please have a longer list of potential courses, in case some of your selections are not available.

Q15

Does stage 1 of the course enrollment include all courses from my own school department? This is because I thought that stage 1 was only for general education and sports courses. I'm afraid that I might have misunderstood the purpose of stage 1.

A15

General education and sports courses can be booked during the first stage and other following stages. However, the final enrollment list will be determined by an electronic random selection process. The results will be announced in the course enrollment system (online).

Q16

Are the themes and times already fix? Because I am interested in 4 courses, which all take place on Friday and always two are at the same time.  What does M for night Time mean? Is the course in fact in the evening and not at The posted time? And could I also choose courses, which are not from the IMBA department, like for example from the International Business Department?  And does Class M or MD mean "Master"?

A16

"M" stands for master; "D" stands for doctor; "MD" stands for master and doctor; "M" for night time means that course is offered for vocational students. "M" for night time courses are not available for exchange students. Courses of other departments or institutes can be Selected starting from the 2nd stage. During the 1st stage, you may add or drop courses of your own institute only. This is applicable for all NCKU students.

Q17

For non-Chinese-speaking students, after we sign up for the Chinese course, is it okay to drop the course later on?

A17

Yes, you may drop this Chinese language course later on, because this course a non-credit and optional language class. However, please inform the instructor that you are dropping the course and, if possible, provide the instructor with the reason why.

Q18

Just for confirmation, will the readings and other syllabus materials of the mechanical engineering program module at NCKU be in English including the grading assessment? 

A18

If the course is taught in English, the instruction and materials, including the grading, will be in English. If the course is taught in Chinese, the instruction will be in Chinese. Regarding other course materials, you will need to check in advance with the Instructors of each module respectively for further information.

Q19

I just realized that I've been accepted by the Department of Chemistry instead of Chemical Engineering Department. Can I still register for chemical engineering courses? Is it possible for me to transfer to Department of Chemical Engineering since I will be using most of the chemical engineering facilities Can you forward me the list of tentative courses offered in chemical engineering? 

A19

The acceptance of exchange students is not transferrable among departments. However, you may still enroll in courses offered by the Department of Chemical Engineering. Please check the course catalogue at http://140.116.165.74/qry/index.php?lang=en with the Advanced search.

Q20

Based on what I understand, for an international fee paying student like me, before I register for my modules, I must meet with the module instructor personally to ask her or him to allocate the module for me, correct? Also, can I secure a placement earlier by emailing the responsible professor?

A20

You do not need to meet with your instructors before you enroll in their courses. In addition, the instructors do not have the right to reserve places of their courses. As an incoming exchange student, you will be able to start your course enrollment online before the semester starts.

Q21

I am mainly focused on improving my Chinese language skills and learning the traditional characters of Taiwan. I am not sure if I should just enroll in the Chinese Language Center program? This seems to have a separate application procedure?  I am also interested in taking a business course, presumably taught in English. Will I be able to register for courses across disciplines?

A21

The application for the Chinese Language Center and the Student Exchange Program are separate. For the exchange program, you may want to evaluate first if you are interested in any of the courses taught in English here. You need to apply to and be accepted by the department of your major. You can take courses across disciplines, however, openings in out of department classes may not be guaranteed. In the Student Exchange Program, exchange students can sign up for a free Chinese language class. This class is a 3 hour/week, non-credit course. If, in addition, you decide to take Chinese language courses from the Chinese Language Center of NCKU, you will need to follow the application procedures of the center.

http://kclc.ncku.edu.tw/langcenter/eindex1.php

Q22

I am only able to determine that term exams are held between 11-15 January in the calendar. However, I would like to check if the specific exam dates for courses are available.

A22

The exact exam dates and times are set by the instructors. You will have to check with the instructors. However, please note that the instructors are not obligated to change the exam schedule for special situations of individual students. It is up to the Instructor's discretion.

Q23

Will the examinations be given in English?

A23

The language medium of the tests is determined by the course instructor, if it is not an English-taught module. Students may confirm with the instructors AFTER acceptance by the exchange program.

Visa

Q1

My visa application requires an approval letter from the Taiwan Ministry of Education and thus the Taiwan Embassy in Malaysia suggested that I ask NCKU for this approval letter. May I know if it is possible for NCKU to provide this letter for my visa application?

A1

We will issue you an acceptance letter and a certificate of admission. A hardcopy will be mailed to you. Please use these documents in your visa application and remember to apply for a visitor's visa.

Q2

A one semester student should apply for a "visitor visa." However, I've checked that if I want to open a bank account, I need to apply for a "resident visa." So, what visa should I applyfor? Can I apply for a resident visa?

A2

You do not need a resident visa to be eligible for opening a bank account. You may apply for a Uniform ID Number as a non-citizen and then use that ID Number to open a bank account in Taiwan.

Q3

As a Malaysian citizen, do I have to apply for visa before I depart to Taiwan?

A3

Yes. You will need to apply for a visiting visa with F/S remarks.

"Students admitted to an exchange student program must apply for a Taiwan (ROC)  visitor visa  with annotation "FS" followed by the name of the university, prior to entering Taiwan. When necessary, students may apply for a visa extension in Taiwan.  Please be advised not to enter the country with a landing visa, which may not be extended . More information may be found at Bureau of Consular Affairs ( BOCA )

Q4

Is it necessary to provide a Contact Person in Taiwan for Emergency?

A4 

If this requirement is from the ROC visa application, you may fill in the contact information of an NCKU student exchnage program (SEP) coordinator. For his/her ID number, you may enter “not available.”

 

 

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