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FAQ

Application

Insurance

Health examination

Accommodations

Pick-up services, arrivals and departures

Filling out personal information

Bank accounts

Scholarships

Facilities around school

Tuition and payment procedures

Course enrollment and lectures

Visa information


Application

Q1

I would like to apply for the student exchange program at NCKU for one year, but my home school does not have a bilateral agreement with NCKU concerning such programs. What documents are required from me? Whom should I contact regarding my questions? 

A1

You can apply for the student exchange program as a "fee-paying exchange student" for one semester or for one year, since your home school does not have a bilateral agreement with NCKU. For the required documents please refer to the relevant website of the Office of International Affairs (OIA).

Q2

Two recommendation letters & bank statement   are these documents really necessary? I have never seen these requirements at other universities.

A2

The documents may be provided by any faulty member from whom you have taken a class and who is acquainted with you.

The bank statement can be issued by your bank.

Q3

What about one of the application documents, specifically the bank statement? May I use a bank statement in other currencies?

A3

Please provide a bank statement showing your name and showing that there are sufficient funds in your bank account to cover your expenses for the duration of your student exchange period. The currency can by that of your country.

Q4

Will the login ID and password to the application webpage be given directly to the student?

A4

Students just need to click "register" on the login-in menu to set their own IDs (email account) and passwords on the home web page of the student exchange portal.

Q5

Are there any samples of the recommendation letter and autobiography?

A5

Professors up to write the recommendation letter in their own style. The format is up to you and the professors. Please the make the sure letter of the name and title of your referrer in print, in addition to his/her signature and date You may Use  your autobiography to introduce yourself, including information about your personal background, personality, schools, extra activities, or learning path.

Q6

When can I know the results of my application?

A6

The results will be published in December for the Spring Semester and in June for the Fall Semester.

Q7

The language of instruction for this NCKU student exchange program is in Chinese. So this program is only appropriate for Chinese-speaking students, correct?

A7

NCKU is able to accommodate students from English-speaking countries. We offer a selective list of departments offering courses in English.
Also, there are 7 programs taught entirely in English. They are
(1)  International Master Program on Natural Hazards Mitigation and Management
(2)  International Bachelor Degree Program on Energy (IBDP-E)
(3)  The International Curriculum for Advanced Materials Program (iCAMP)
(4)  International Master Program of Civil Engineering and Management
(5)  Institute of Creative Industries Design (ICID) Master's Program
(6)  Institute of International Management (IIMBA) Master's Program

Q8

I have encountered a problem while attempting to register using the NCKU webpage for incoming exchange students. When I clicked on the register button for a new user, I encountered a page that stated my request has been denied. Please advise me whether I need to get Login information from the International Relations Division (IRD) or whether I should wait until the problem is fixed.

A8

The incoming exchange portal may not have been ready to receive applications. This portal opens in September for spring entrance and in February for fall entrance.

Q9

I have noticed that recommendations must be sent in through sealed envelope. Does this mean I have to mail the physical copy of the recommendation letter to NCKU?

A9

No, hardcopy mailing of your letters is not required. However, if your referrers give you their letters of recommendation in sealed envelopes and are not comfortable with you opening these envelopes, you may mail the original copies to us. For such case, you may u pload a statement explaining this situation in place of the recommendation letters to complete the online application.

Q10

I have prepared my application to my NCKU and I have some questions. I have never obtained my English skills certificate from a TOEFEL-Test or similar approved language tests. However, I have received certificates from my elementary school, which confirm my Language Skills and Participation in AN American ELEMENTARY My School. an in Addition, May Also use the I My My University Entrance Diploma in the Application, Which Confirms My English Competency?

A10

For your English language proficiency certificate, you may provide your university entrance diploma or possibly any certificate of Common European Framework of Reference for Languages ​​(CEFR). Please note that although most NCKU student exchange programs do not require such certificates, there are a Few programs that do.

Q11

Is there a minimum GPA requirement for me to have in order to apply for NCKU as a fee-paying exchange student?

A11

There is no minimum GPA requirement set by the Student Exchange Program. However, some departments require applicants to have a minimum GPA of 3.0 on a 4.0 scale.

Q12

What should my study plan include?

A12

Your study plan can include a list of courses that you plan to take during the exchange period. Also, a statement about why you have decided to study abroad at NCKU as an exchange sudent will help the reviewers to determine whether NCKU is a good match for You in terms of your academic path.

Q13

May I use an electronic statement from the bank for my application? 

A13

You may use your electronic statement if it includes the following information:

  •   Your name and account/bank information (name and address)

  •   Up to date savings account balance

Q14

Is it possible for me to change my choice of department?

A14

This option is not available after you submit your application.

Q15

Which department and/or courses should I choose? Will I be assigned a professor as my supervisor automatically or should I also register for a supervisor on the system?

A15

You may apply for the department that is similar to your own major. You may also contact the faculty members of your area of study and find a faculty member who is willing to be your adviser by email. 

Q16

I am trying to upload documents, Enrollment Certificate and Passport Photo, for my application but I keep getting the message: Fail  This file type has reached the # of files allowed. 

How can I solve this?

A16

This error message is being encountered because each field allows only one uploaded file. You may combine your documents into one PDF file and then upload this one combined file for that field. For your passport photo, please use the photo that was used to make your passport, not a photocopy of the entire passport page that contains your photo. In addition, to update any file, you will need to the delete the file already in your application and then upload the new one.

Insurance

Q1

Do I have to get the insurance in Singapore (my home country), or can I get it after I reach NCKU?

A1

We suggest that all exchange students purchase their travel insurance, which covers medical emergencies and accidents, in their home countries before departing for Taiwan, to have full coverage during your entire student exchange period in Taiwan. If you do not purchase such insurance in your home country, you will need to purchase this insurance during registration for the remaining period of your stay here.

Health Examination

Q1

Can I take the health examination after I go to Cheng Kung University? My buddy has already registered for me without the health examination form. Is there any problem? 

A1

You can take the health examination after you arrived here. You may check with OIA on the registration day about the discounted health-check schedule available.

Q2

Do I need to take the health examination again if I finish the health examination form?

A2

No, you don't need to do that again , you may submit the health examination form when you register.

Q3

How much is the health examination for the exchanged student in Chen Kung Hospital?

A3

There is a discounted period in the beginning of a semester. OIA will inform you about the fees and schedule once available.

Accommodation

Q1

Hi, may I know the operating hours for hostel check-in office? I think I'll only reach KHH airport at night.

A1

It’s 09:00-17:00 (one hour of lunch break).After hour check-in is available; only that you will get to move in first and finish the paperwork the day after during the regular office hours.There will always be one staff on duty in the check-in office, 24 hours/day.You may also consult your buddy for details.

Q2

How are the rooms paired as I understand it’s a 2 pax room? Are the fees for campus accommodation paid when I checked in?

A2

Roommates are assigned by the Division of Housing Service. Notes you leave about your roommate in NCKU incoming portal will be forwarded to the Division of Housing Service and they will see if they can accommodate your request.

Q3

Can I actually reject the on-campus application I have applied for?

A3

You may cancel your on-campus accommodation. However, please pay attention to the schedule of the Division of Housing Service about the deadlines to avoid any penalties.

Q4

 Is there any way that we could check in to dormitories early? and when can we know the result for our dormitories application? My friends and I are a total of 3 persons.

A4

Early check-in is available. Please refer to the schedule of of the Division of Housing Service. As long as you finish the online housing contract, your dormitory space is secured.

Q5

 I would like to live in Prince Hall during the semester. How can I apply for it?

A5

For booking your place of Prince Hall, please contact with Ms. Wang at 0906014@exchange.prince.com.tw

Your NCKU student ID will be required for its application.

Pick-up service, arrival and departure

Q1

Is there a pick-up service in Taipei, or do I need to arrive at Tainan by myself? Who should I contact to if I have problems about visa or others?  

A1

You may order a pick-up service for TPE or KHH airport according to your own flight schedule. Contact information of transferring service is available through email notice from OIA.

Filling out personal information

Q1

Unfortunately, for the NCKU online student information, I could not log in as the website keep stating login failed. Is there any other way to solve this problem?

A1

Please enter your NCKU ID number for both fields (學號:Student ID Number & 身份證字號:National ID No.(passport No.) on the log-in page.

Q2

Unfortunately, I still can not fill in all the required columns, which concern my address, phone number and emergency contact in Taiwan. Shall I finish it after my arrival to NCKU?

A2

Yes, you may update your personal information after you arrive at NCKU. The system does not allow any updates for now.The errors currently in your account won't be a problem at this moment. Please just remember to make the correction later.You may mark the errors on the printout in red and write down the correct information for registration at the university.

Q3

I have filled out the personal data registration and I hope I have done it correctly. But when I click on the basic data printout button, there is only a white page, so I can't print it out. Is this a problem?

A3

1. Before you download the PDF from the system, open the Adobe Reader on your computer and have it ready. Then, you open the downloaded PDF and see if the page is good for print.

2. Update your Adobe Reader version on your computer, then follow point 1 above.

3. Try on a different computer.

Q4

 As from the information I've got, it stated that we do have a NCKU email, but I do not know what the email is and where to login. May I know how to check for it? 

A4

You may try to log in NCKU portal and find if there is an email url in the menu for you to access NCKU email.

Bank account

Q1

Is it possible for an exchange student with a visitor visa to open a bank account in Tainan?

A1

It is doable. You will need to apply for a Uniform ID NO. (統一證號) after you enter Taiwan.

Information and form can be found here: https://www.immigration.gov.tw/ct.asp?xItem=1089521&ctNode=30066&mp=1

Office in Charge: Local office of National Immigration Agency 內政部移民署 台南辦公室

     1. 機關地址:臺南市府前路2370

     2. 總機:06-2937641;06-2936210;06-2936472;06-2938785

     3. 地圖(請點選下載)

     4. 搭六號或十四號台南市公車,至社教館下車,再走過去移民署

With that number, you may open a bank account in Taiwan (Tainan). The Post office (郵局) is recommended out of its convenience around the campuses

Scholarships

Q1

Are there any scholarships for exchange students?

A1

Please be advised there is no financial aids available to incoming exchange students.

Facilities around school

Q1

1. May I know whether if I can rent a bicycle from the school right after I have settled down at my dormitory?

2. I would also like to know if my department (chemical engineering) has a common computer lab or room where student can access Aspen HYSYS software from the computer for I am currently doing a project in my host university. 

A1

At the beginning of each semester, there will be an event in which you can repossess a used bike for free if you are registered as a student in NCKU. The venue is the area next to K-3 Dorm. The exact period varies from semesters. Please turn to help from your buddy about the exact place and time.

There are some bicycle repair shops at the campus and they have both new and used bicycles for sale on the site.Please consult with your buddy about the locations of the shops. Or you may walk around the campus and find them for yourself. You may check with your receiving department about a particular facility.

Tuition and payment

Q1

Regarding the payment of tuition fees, is it possible to pay with bank draft? 

A1

I am afraid that there is no other ways to make payments at NCKU than in cash (NT dollars).Sorry for the inconvenience.

Q2

There is NO scholarship/bursary or free accommodation for students, but tuition is waived due to partnership with NCKU, right?

A2

We’d like to confirm that NCKU tuition is waived for incoming exchange students under a bilateral agreement.

Q3

I would like to ask whether we can pay the school payment and all the necessary things earlier because I will be coming down before the semester starts?

A3

You may print your payment stub starting before the semester starts.  http://ird.oia.ncku.edu.tw/ezfiles/382/1382/img/2279/153200723.docx With the payment stub, you may make the payment at (1) Any branch of the Bank of Taiwan(台灣銀行) (2) Any branch of Post Office
However, the dormitory fee payment sheet will be issued to you when you check in. 
All payments have to be made in NTD cash.

Course enrollment and lectures

Q1

As I am admitted to Department of Business Administration, could I take modules under the Institute of Creative Industries design as most of my elective modules I am intending to take is under that faculty?  Is there any minimum modules I have to take under Department of Business Administration specifically or before I can take other faculty modules? As most of my modules I am intending to clear in NCKU is in Department of international Business and Institute in Creative Industries, can I actually appeal to these institute instead? If appeal is applicable, may I know when the appeal period?

A1

You have been accepted by the Department of Business Administration. Like all NCKU students, you are allowed to take modules of other departments or institutes, not limited to the ones of your receiving department.There is no minimum modules required under the Department of Business Administration (Subject to changes). There is no appeal period. All applications have been processed as they are and there is no way to change your receiving department at this point.

Q2

I would like to ask about the registration procedure for A9 courses. If we would like to add A9 courses, we should go to the department office to obtain Add-form and get the signature from instructor, or sign up online during next week?

A2

The Add-form will be of use only for any courses that you not able to be enrolled through the regular online enrollment procedure.So, for A9 courses, you will have to add them in Stage 3 like every NCKU student.After Stage 3, your finished add-form will be processed by your department based on the NCKU calendar.

Q3

 I am unsure of how to secure the modules in NCKU. Do I need to bid for the modules over there in NCKU? I'm not sure how the selection of modules work, so I am hoping you can lend me a helping hand in this matter, it will be greatly appreciated. 

A3

All course enrollments will be done online. Please start as early as at Stage 1 based on the registrar’s schedule. If you have any questions about using the course enrollment system, you may also seek for help from your NCKU buddy since they have experiences using the system.

Q4

I thought there was a Chinese course of 2 or 3 hours a week, right? Or is this course the only Chinese course that will be given.

A4

There are two types of Chinese language classes available.

1. Free Chinese language class, 3 hours/week, non-credit.

2. The regular Chinese language course, with charges, offered by the Chinese Language Center of NCKU. Please click the link below to review its program information. http://kclc.ncku.edu.tw/langcenter/e2-2a.php

Q5

Since I will still be an undergraduate student in Spring 2016 I was wondering, whether I could participate in graduate courses taught in english anyway. As my Chinese is still very poor I would find it very difficult mainly participating in courses taught in Chinese.

A5

You will be able to enroll yourself for courses of other departments or graduate programs, if the course places are available and the instructors agree with your proposal, during the course enrollment periods.

Q6

After the 1st stage of course selection, if a course (e.g. course of general education) is shown to be 'full', does it mean that there is no chance to enroll in it anymore? Or are there stipulated spaces up for grabs (for that particular course) in each and every stage of course selection?

A6

For any courses fully booked, places may be released later due to students’ updating their course selections during different stages. So, please check frequently for courses of your focus.  You may consult the office of your own department for assistance in taking courses fully booked during the first week of the semester. For general education, if you do not get selected in any of the scheduled periods, the center of General Education will do their best to add one general education course of your choice for you.

Q7

May I know if the vacancies of courses during the 1st stage of enrolment are already full, will they open up more vacancies during the 2nd stage as I might need to readjust my timetable due to some of the courses I'm intended to take are already full.

A7

During the 2nd stage, some vacancies MAY be released as a result of other students’ course adjustments.

Q8

When can I add courses of other departments or of other levels?

A8

At the 2nd stage.

Q9

 What courses are actually offered in the coming fall semester?

A9

Courses you may find here

http://140.116.165.74/qry/index.php?lang=en

please note semester 104-1 means the fall semester of AY 2015-16; 104-2 means the spring semester of AY 2015-16.

Q10

 I am an IMBA student, do I need to add courses in the first stage?

A10

IMBA’s course enrollment will not start until the 2nd stage.

Q11

 May I know what is the Total Number of Contact Hours for the entire course for a 3 credit unit course. 

A11

Total number of contact hours for a 3-credit course here is 54 (hrs.) It comes from 3 hours per week and 18 weeks in a semester.

Q12

I couldn’t even add the modules I accidentally dropped. Why is it so? 

A12

The “group courses” are default in your account based on your year of the program. This function bypasses the prerequisite requirements of the “group courses”. But once the course has been cancelled it is gone. The system will check on the prerequisite requirements for the same courses added by students. For such courses, you may seek for help at your department office during the first week of the semester.

Q13

Are there any minimum credits set for exchange student? Being an exchange student, what is the maximum number courses I am allowed to take?

A13

Your receiving department, the Chinese language and Literature, requires her exchange students to take at least one course of the receiving department. One undergraduate course is usually of 3 credits at NCKU. Credit requirements vary by department. The maximum number of credits for all NCKU undergraduate students is 25 per semester.

Q14

Recently I've logged in to course enrollment system  and I noticed that there are a few courses in my class schedule. Does it mean those courses are already registered for me?  May I know what is 1st and 2nd stage of course enrolment online? Does it mean if we can't get the course that we want in 1st stage then we can apply the course again during 2nd stage? Can I plan my class schedule beforehand to check if the timetable of the courses I intended to take will clash? Or it will only be shown after the courses are added during 1st stage of course enrolment period?

A14

1. Those courses are defaults for all students of that year of the program. You may drop any courses you are sure you do not want to take, starting from the 1st stage.

2. During the 1st stage, you are allowed to select courses of your year of the receiving department ONLY.  For courses offered of other years and other departments (including graduate courses),  you may start the selection starting from the 2nd stage.

3. You may check the course catalogue (http://course-query.acad.ncku.edu.tw/qry/index.php?lang=en) in advance and plan a timetable ahead of time. You can then carry out the course selection based on your timetable during the various course selection stages. Please have a longer list of potential courses, in case some selections are not successful.

Q15

Just want to ask for the stage 1 course enrollment is include all courses including courses from my own school department? This is because I saw that the stage 1 only for General Education and Sports courses. I'm afraid that I might have misunderstood the meaning.

A15

General Education and Sports courses can be booked during the first stage and other following stages. However, the final enrollment list will be determined by an electronic random selection. The results will be announced in the course enrollment system (online).

Q16

Are the dates and times already fix? Because I am interested in 4 courses, which all take place on Friday and always two are at the same time. What does M for night Time mean? Is the course in fact in the evening and not at the posted time?And could I also choose courses, which are not from the IMBA department, like for example from the International Business Department? And does Class M or MD mean "Master"?

A16

M stands for master; D stands for doctor; MD stands for master and doctor; M for night time means that course is offered for vocational students. M for night time courses are not available for exchange students.Courses of other departments or institutes can be selected starting from the 2nd stage. During the 1st stage, you may add or drop courses of your own institute only. This is applicable for all NCKU students.

Q17

For non-Chinese-speaking students, after we sign up for the Chinese course, is it okay to drop the course later on?

A17

It is a non-credit language course. If you join in the class, your commitment is highly recommended.

Q18

Just for confirmation the syllabus materials of mechanical course module in NCKU will be in English including the assessment? 

A18

If the course is taught in English, its instruction and materials, including the assessment, will be in English. If it is a course taught in Chinese, its instruction will be in Chinese.  Regarding to the materials, you will need to check with the instructors of each module respectively for further information in advance.

Q19

 I realized that I've been accepted by Department of Chemistry instead of Chemical Engineering department. Can I still register for chemical engineering courses? Is it possible for me to transfer to Department of Chemical Engineering since I will be using most of the chemical engineering facilities? Can you forward me the list of tentative courses offered in chemical engineering? 

A19

The acceptance of exchange students is not transferrable among departments. You may still register for courses offered by the Department of Chemical Engineering. Please check the course catalogue at http://140.116.165.74/qry/index.php?lang=en with the advanced search.

Q20

Based on what we understand, for an international fee paying student like us when come to registration of modules we will have to go meet the module instructor personally to ask them for allocating the module for us right? Also, can we secure a placement earlier by emailing the respectively professor?

A20

The instructors do not have the right to reserve places of their courses. Incoming exchange students will be able to start their course enrollment online before the semester starts.

Q21

I am mainly focused on improving my Chinese language skills and learning the traditional characters of Taiwan. I am not sure if I should just enroll in the Chinese Language Center program? This seemed to have a separate application? I am also interested in taking a business course, presumably taught in English. Will I be able to register for courses across disciplines?

A21

The applications for the Chinese Language Center and the Student Exchange Program are separate. For the exchange program, you may want to evaluate first if any courses taught in English here are of your interest. Students will need to apply to and be accepted by the department of their major. They can take courses across disciplines, only that the spots for the out of department classes may not be guaranteed. On the exchange program, exchange students are able to sign up for a free Chinese language lesson. It will be a 3 hour/week , non-credit course. If, in extra, you decide to take Chinese language courses of the Chinese Language Center of NCKU, you will need to follow the application procedure of the center.

http://kclc.ncku.edu.tw/langcenter/eindex1.php

Q22

 I am only able to note that term exams are held between 11-15 January in the calendar. Hence, I would like to check if specific exam dates for courses out?

A22

The exact exam dates are set by the instructors. You may have to check with the respective instructor to know. However, please be reminded that the instructors are not obligated to change the exam schedule for special situations of individual students. It is up to the instructors’ discretion.

Q23

Will the examinations be tested in English?

A23

Language medium of test is determined by the course instructor, if it is not a English-taught module. Students may confirm with the instructors AFTER acceptance by the exchange program.

Visa

Q1

My visa application requires an approval letter from the Taiwan Ministry of Education and thus the Taiwan embassy in Malaysia suggest me to ask from NCKU to get the approval letter. May I know is it possible for NCKU to provide this letter for visa application?

A1

We have issued you the acceptance letter and the certificate of admission. The hardcopy was posted to you and arrived at your mailing address. They should serve well for your visa application. Please remember to apply for a visitor visa.

Q2

One semester student should apply "visitor visa", however, I've checked that if we need to open a bank account we need to apply "resident visa". So, what visa should we apply? Can we apply for resident visa?

A2

You do not need a resident visa to be eligible for opening a bank account. You may apply for a unified certificate and then use that ID number to open a bank account in Taiwan.

Q3

As a Malaysian citizen do we have to apply for visa before we depart to Taiwan?

A3

Yes. You will need to apply for a visiting visa with F/S remarks.

"Students admitted to an exchange student program must apply for a Taiwan (ROC)  visitor visa  with annotation "FS" followed by the name of the university, prior to entering Taiwan. When necessary, students may apply for a visa extension in Taiwan.  Please Be advised not to enter the country with a landing visa, which may not be extended . More information may be found at Bureau of Consular Affairs ( BOCA )

Q4

Is it a must to fill up the Contact person in Taiwan for Emergency emergency contact person in Taiwan ?

A4 

If that is from ROC visa application, you may fill in the contact info. of NCKU's SEP coordinator. For his/her ID number, you may enter “not available”.

 

 

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